Bank transfers made to us on Friday afternoon: Due to issues with our banking provider Barclays, we were unable to review transactions. If you cannot see a record of your payment or income in your account, please contact the relevant service area.

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We cannot accommodate requests for printing or posting out documents.

If we are unable to source an alternative format we will contact you to explain the contents of the document.

If you have tried to download a word document but cannot see it, it will have been saved directly to your downloads folder. Please check before submitting a request.