CCTV: monitoring codes of practice

We manage and monitor CCTV in line with legislation and codes of practice, including the Surveillance camera code of practice.

If you’d like to request CCTV images from us please see our CCTV in public spaces page.

City Watch scheme

Using 279 cameras, City Watch aims to prevent, deter and detect crimes, and improve public safety and reassurance.

Cameras are monitored 24 hours a day, 365 days per year, by council staff and police officers who work in a partnership established under the Crime and Disorder Act 1998. All these officers are trained to Security Industry Authority standards.

City Watch collects CCTV data including geographic, personal and sometimes sensitive data. We will share data with the organisations listed below, only if there is a clear basis to do so in law and it is in the public interest or to help facilitate official functions:

  • Merseyside Police, other national police forces and security agencies.
  • Liverpool City Council departments.
  • Other local authorities.
  • Merseytravel.
  • North West Ambulance Service.
  • Merseyside Fire and Rescue Service
  • Liverpool One.

We may keep this data for up to two years on secure servers in the UK.

City Watch also monitors:

  • 59 traffic cameras – from 19.00 to 07.00 Monday to Friday, and 24 hours a day on Saturday, Sunday and statutory holidays.
  • 34 bus lane enforcement cameras – from 00:00 to 12:00 and 16:00 (or 18:00) to 23:59 Monday to Saturday, and 24 hours on Sunday and statutory holidays, dependent on where the camera is and how it’s operated.

In addition, City Watch officers respond to incidents and patrol the city using body worn CCTV and CCTV enabled vehicles.

Contact us

You can write to City Watch, PO Box 1070, Liverpool, L69 3RT or phone 0151 233 6482.

Other CCTV schemes

We operate a number of smaller public space CCTV schemes in buildings, on refuse collection vehicles and mobile CCTV vehicles. Please write to City Watch at PO Box 1070, Liverpool, L69 3RT for further information about these schemes.

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