Data protection and freedom of information

Data on potholes recorded from 2018 to 2022

Copy of letter sent on 10th February 2023 in response to Freedom of Information request 14438665 asking for data on the number of potholes recorded between 2018 and 2022, time taken to repair them and the number and cost of claims made.

Dear Sir/Madam,

Thank you for your recent request. Your request was actioned under the Freedom of Information Act 2000 in which you requested the following information.

Question

Number of potholes recorded in January each year since 2018

  • Average time (days/weeks/months) taken to repair each pothole each January since 2018
  • Number of potholes recorded as repaired in January each year since 2018
  • Compensation paid out for damage caused by potholes in January each year since 2018

Number of potholes recorded in February each year since 2018

  • Average time (days/weeks/months) taken to repair each pothole each February since 2018
  • Number of potholes recorded as repaired in February each year since 2018
  • Compensation paid out for damage caused by potholes in February each year since 2018

Number of potholes recorded each year since 2018

  • Average time (days/weeks/months) taken to repair each pothole each year since 2018
  • Number of potholes recorded as repaired each year since 2018
  • Compensation paid out for damage caused by potholes each year since 2018

Please send the data in Microsoft Excel spreadsheet format.

Response

Average time (days/weeks/months) taken to repair each pothole each January since 2018

  • Jan 2018 – 120.40 days
  • Jan 2019 – 65.36 days
  • Jan 2020 – 79.96 days
  • Jan 2021 – 86.40 days
  • Jan 2022 – 104.78 days

Number of potholes recorded as repaired in January each year since 2018

  • Jan 2018 - 668
  • Jan 2019 - 557
  • Jan 2020 - 860
  • Jan 2021 - 583
  • Jan 2022 - 756

Average time (days/weeks/months) taken to repair each pothole each February since 2018

  • Feb 2018 - 5.34 days
  • Feb 2019 - 49.97 days
  • Feb 2020 - 89.06 days
  • Feb 2021 - 61.86 days
  • Feb 2022 - 108.03 days

Number of potholes recorded as repaired in February each year since 2018.

  • Feb 2018 - 304
  • Feb 2019 - 893
  • Feb 2020 - 1,206
  • Feb 2021 - 1,030
  • Feb 2022 - 757

Average time (days/weeks/months) taken to repair each pothole each year since 2018

  • 2018 - 122.99 days
  • 2019 - 307.14 days
  • 2020 - 84.19 days
  • 2021 - 77.20 days
  • 2022 - 129.06 days

Number of potholes recorded as repaired each year since 2018

  • 2018 – 13016
  • 2019 – 13885
  • 2020 – 10884
  • 2021 – 10924
  • 2022 – 9959

Claims in January

Year Claims settled Total compensation paid
2018 0 In 2018 claims were dealt with by Amey - no information not held
2019 4 £1,573.00
2020 9 £1,190.00
2021 12 £1,863.00
2022 1 £54

Claims in February

Year Claims settled Total compensation paid
2018 34 £11,525.63
2019 17 £8,270.00
2020 17 £2,839.00
2021 4 £1,241.00
2022 3 £1,744.00

Total claims each year

Year Claims settled Total compensation paid
2018/19 58 £31,145.78
2019/20

63

£15,247.83
2020/21 40 £8,252.36
2021/22 54 £17,770.81

This concludes our response

The City Council will consider appeals, referrals or complaints in respect of your Freedom of Information Act 2000 and you must submit these in writing to Informationrequests@liverpool.gov.uk within 28 days of receiving your response.

The matter will be dealt with by an officer who was not previously involved with the response and we will look to provide a response within 40 days.

If you remain dissatisfied you may also apply to the Information Commissioner for a decision about whether the request for information has been dealt with in accordance with the Freedom of Information Act 2000.

The Information Commissioner’s website is ico.org.uk and the postal address and telephone numbers are: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK95AF. Fax number 01625 524 510, DX 20819, Telephone 01625 545745. Email mail@ico.gsi.gov.uk - they advise that their email is not secure.

I trust this information satisfies your enquiry.

Yours sincerely,

Information Team