Bank transfers made to us on Friday afternoon: Due to issues with our banking provider Barclays, we were unable to review transactions. If you cannot see a record of your payment or income in your account, please contact the relevant service area.

Make a homeless application

If you have done all you can to try to resolve your housing problems using our advice pages, and you meet the qualifying criteria, you can make a homeless application.

To make a professional referral on behalf of a homeless person or someone at risk of homelessness see 'Are you a professional'.

 

  1. Make an online application

    If you are legally homeless or are at risk of losing your home, you can make a homeless application.

  2. What happens after you submit an application?

    Once you submit a homeless application, we will call you to ask some initial 'triage' questions. We will then book you in for an assessment. Find out what happens during an assessment and what support we may give.

  3. How to contact us

    How to contact us in an emergency, and how to request a call back from a named housing officer. You can also upload evidence to support an existing application.