Approved agency referrals

Access support for children and families if you work for an approved referral agency.

How to make an approved agency family help referral

Organisations that work directly with adults or an approved referral agency - for example GPs, North West Ambulance Service, probation, adult mental health services - can complete an online family help referral.

• Step 1: Obtain consent from the parent carer - you cannot submit a referral without first gaining consent.
• Step 2: Complete the early help referral form below.

Submit a family help referral online now

• Step 3: Your referral will be triaged by a consultant social worker. The family may be signposted to services, or a professional may be identified to complete an family help assessment (FHA).
• Step 4: The consultant social worker or team manager who reviews your family help referral form will email you about the outcome.