Trading and consumer advice
A number of leaflets are available from the Trading Standards Institute, which are designed to help businesses and consumers.
- Sale and supply of goods: what to do if things go wrong
- Pricing law and guidance
- Remedies and redress: an overview of your key consumer rights
- The sale & delivery of oil & gas
- Sale and supply of goods: your consumer rights
- Buying a motorcycle
- Buying at home: off-premises contracts explained
- Buying from business premises: on-premises contracts explained
- Buying by internet, phone and mail order: distance contracts explained
- Is the trader right?
- Buying a pram or pushchair: what you should know
- Guarantees and warranties
- Hiring goods
- Product safety: an overview
- One-day sales, pop-up shops, pedlars and street traders: what you should know
- Sales of mobility aids and products
- Solid fuel and wood fuel