Business rates

Business rates online system

The business rates online system will be unavailable from 6pm on Thursday 14th November due to a system upgrade. It will be back online from approximately 8am on Monday 18th November. Apologies for any inconvenience.

Access your business rates online

Using the business rates reference number and your online key printed at the top right-hand corner of your latest bill or recovery notice, you can view:

  • your payment history
  • a breakdown of charges and payments for any year
  • copies of any letters we have sent out to you

You can register or sign in to your account below.

Register or login

Read our privacy notice which tells you how we use your data.

Set up or change a Direct Debit

It’s easy and safe to set up or change a Direct Debit using Business Rates Online without an online key.

You will need the following items before you start:

  • your business rates reference number
  • the bank account number and sort code (you must be the holder of the bank account and authorised to set up a Direct Debit).

When you enter the system, select the 'View Direct Debit services' link under 'Pay by Direct Debit' to set up or amend a Direct Debit

Set up or change a Direct Debit

Please note, when you set up a Direct Debit online your instalments will cover the month you sign up and the remaining months until January or March. For example, if you set up your Direct Debit in July you will need to pay for the year to date – April, May and June – separately. You can pay online for any outstanding instalments associated with the previous plan.

Cancel a Direct Debit

You can cancel a Direct Debit by contacting your bank. Please also contact us to let us know you have done this.