Business rates

Coronavirus update - support for businesses

Central government has issued information about a range of measures to help businesses including business rates discounts, statutory sick pay refunds, a business loan scheme, cash grants for small businesses and ‘time to pay’ tax arrangements. Find out more

Access your business rates online

Using the business rates reference number and your online key printed at the top right hand corner of your latest bill or recovery notice, you can view:

  • Your payment history.
  • A breakdown of charges and payments for any year.
  • Copies of any letters we have sent out to you.

You can register or sign in to your account below.

Read our privacy notice which tells you how we use your data.

Register or login

Set up or change a Direct Debit

It’s easy and safe to set up or change a Direct Debit using Business Rates Online without an online key.

You will need the following items before you start:

  • Your business rates reference number.
  • The bank account number and sort code (you must be the holder of the bank account and authorised to set up a Direct Debit).

When you enter the system, select the 'View Direct Debit services' link under 'Pay by Direct Debit' to set up or amend a Direct Debit

Set up or change a Direct Debit

Please note, when you set up a Direct Debit online your instalments will cover the month you sign up and the remaining months until January or March. For example, if you set up your Direct Debit in July you will need to pay for the year to date – April, May and June – separately.  You can pay online for any outstanding instalments associated with the previous plan.

Cancel a Direct Debit

You can cancel a Direct Debit by contacting your bank. Please also contact us to let us know you have done this.