Trading and consumer advice
A number of leaflets are available from the Trading Standards Institute, which are designed to help businesses and consumers.
- One-day and occasional sales
- Payment surcharges
- Digital content
- IVF fertility clinics
- Providing price information
- Consumer contracts: off-premises sales
- Consumer contracts: distance sales
- Consumer contracts: on-premises sales
- Alternative dispute resolution
- Mixed contracts
- Unfair contract terms
- Landlords, letting agents and property management
- Sale and resale of tickets
- Online sales of age-restricted products
- Online reviews and endorsements
- Returns policies
- Company and business names
- Environmental ('green') claims
- Protection from unfair trading
- Labelling of footwear
- Selling and supplying goods
- Business-to-business marketing
- Accurate descriptions
- Antiques and antiquities
- Labelling of textiles
- Membership logos and claims of approval
- Mileage of used vehicles
- Supplying services
- Used car sales
- Property descriptions: sale or let
- Motor vehicle servicing and repairs
- Package travel and holidays
- Herbal medicine and health food shops
- Displaying prices in hotels etc
- Selling alcohol in licensed premises
- Internet auction sites and marketplaces
- Delivery charges
- Car boot sales