Bank transfers made to us on Friday afternoon: Due to issues with our banking provider Barclays, we were unable to review transactions. If you cannot see a record of your payment or income in your account, please contact the relevant service area.

Are you at risk of being homeless?

Find out when we consider you to be at immediate risk of becoming homeless and if you qualify for help.

Are you at risk of homelessness?

We consider you at risk of becoming homeless if:

Advice you can seek

There's advice for a range of situations you may find yourself in — whether you have an an eviction notice, need to flee domestic abuse or are sleeping rough. See the full range of advice and read our tips on finding a home.

How we can help

If you are at risk of homelessness and have not already done so, please make a homeless application now.

Are you legally homeless?

Find out when we consider you to be already legally homeless and how we can help you.

Are you without a safe place to stay tonight?

If you have no safe place to stay tonight, please call 0800 731 6844.

If we have a duty to, we will arrange emergency accommodation for you and an interview to assess your housing needs as soon as possible.