Professional referrals

Family Help Hubs

In Liverpool, the Family Help Service (formerly known as Early Help Hubs) provides targeted support to children and families to help improve a family’s resilience and outcomes or reduces the chance of a problem getting worse.

Our three family help teams are led by consultant social workers who manage teams of experienced outreach staff who carry out family help assessments and team around the family support.

Each team works together with a range of professionals who support the family help offer. These professionals include the Police, children's services, health, housing, probation, adult mental health, addiction services, the Department for Work and Pensions and the School Family Support Service.

The teams work with a range of partners agencies delivering coordinated support to local children and families.

0-9 Team

This team offers intensive family support to children aged nine and under and includes support for expectant parents.

Attendance Team

This team works directly with schools to identify and support children for whom low levels of school attendance have become a concern.

Therapeutic services

There are three full-time therapeutic social workers based in the Family Help Hubs who offer one-to-one therapeutic support for children and young people aged 8 to 18 years old.

We also commission Dialectical Behaviour Therapy (DBT) and Cognitive Behaviour Therapy (CBT) via specially trained therapists. Our therapeutic service is suitable for children who:

  • have complex or developmental trauma resulting in emotional dysregulation
  • have been identified as being at increased risk of criminality, violence or family breakdown
  • are experiencing heightened or severe anxiety, or emerging mental health needs

Early Help Domestic Abuse Team

This team of specialist workers are available to provide advice, guidance and support to families where there have been concerns about domestic abuse or violence within the family home.