Adult social care general enquiry

Before you submit a general enquiry or contact us by phone, please consider using the relevant online forms below as these are triaged to the right team.

If you are a member of the public

• Complete an adult social care needs assessment
• Ask for an occupational therapy assessment if you find it difficult to manage day-to-day tasks at home
• Submit a payment enquiry in relation to residential or non-residential care or direct payments
• Report an adult at risk of abuse or neglect

If you are a professional 

Please visit the adult social care professional referrals section for the full range of processes that health and social care practitioners should follow when referring a patient or client.

Call us or submit a general enquiry

You can call us on 0151 459 2606. Lines do get busy so you may prefer to submit a general enquiry online.