Adult social care general enquiry
You can submit a general enquiry online or speak to an adviser over the phone. Do not use the general enquiry form if a more appropriate form below meets your needs. This will help us to triage to the right team.
Contact us online
Before you submit a general enquiry online, please check if any of the 'other enquiry forms' below are more appropriate to your needs.
Submit a general enquiry to adult social care
Read our privacy notice which tells you how we use your data
Contact us by phone
You can call us on 0151 459 2606. Lines do get busy so you may prefer to contact us online.
Other enquiry forms
If you are a member of the public
- Complete an adult social care needs assessment
- Ask for an occupational therapy assessment if you find it difficult to manage day-to-day tasks at home
- Submit a payment enquiry in relation to residential or non-residential care or direct payments
- Report an adult at risk of abuse or neglect
If you are a professional
Please visit the adult social care professional referrals section for the full range of processes that health and social care practitioners should follow when referring a patient or client.