Adult social care general enquiry

Before you contact us by phone, please consider using the relevant online forms below as these are triaged to the right team.

Contact us online

If you are a member of the public

• Complete an adult social care needs assessment
• Ask for an occupational therapy assessment if you find it difficult to manage day-to-day tasks at home
• Submit a payment enquiry in relation to residential or non-residential care or direct payments
• Report an adult at risk of abuse or neglect

If you are a professional 

Please visit the adult social care professional referrals section for the full range of processes that health and social care practitioners should follow when referring a patient or client.

Contact us by phone

You can call us on 0151 459 2606. Lines do get busy so you may prefer to contact us online.