Communities and safety

Report anti-social behaviour

If anti-social behaviour is causing alarm or distress to you or the community where you live you should report it.

For anti-social behaviour and neighbourhood disputes you can:

Alternatively, you can make a report to us if it is an issue we can deal with, listed below.

For noise complaints, please see our environmental problems section.

Types of issues we can deal with

The following are examples of anti-social behaviour you can report to us:

  • youths or adults causing annoyance or congregating together in groups
  • youths or adults using foul, abusive or threatening language or behaviour
  • loud parties spilling onto the streets
  • disturbances outside the boundaries of the property
  • neighbour disputes
  • mediation

Types of issues we will not deal with

We cannot deal with reports of everyday living noise or lifestyle differences, and will not respond to complaints of:

  • noise from children when they are playing including football
  • sounds of normal day-to-day living that we can hear such as opening and closing of doors, going up and down stairs, walking across wooden floors, banging doors, arguments or shouting within the family home, noise from household appliances
  • family disputes
  • babies crying
  • smells from cooking, one-off parties such as BBQs, or birthday or Christmas parties - providing they don’t cause an unacceptable disturbance
  • minor personal differences such as dirty looks or fallouts between children
  • clashes of lifestyles, including cultural differences
  • putting rubbish out on the wrong day
  • vehicle nuisance, revving engines, loud music from in car, careless driving, racing
  • rough sleeping, homelessness, begging or aggressive begging
  • drug dealing or drug use
  • car parking issues

Report anti-social behaviour

For anti-social behaviour and neighbourhood disputes you can:

Alternatively, you can make a report to us if it is an issue we can deal with, listed above on this page.

For noise complaints, please see our environmental problems section.

Report anti-social behaviour

Escalating unresolved anti-social behaviour issues

If anti-social behaviour has been reported but is still unresolved, you can request an anti-social behaviour case review.

Private Sector Housing’s Anti-Social Behaviour Team

The Private Sector Housing’s Anti-Social Behaviour Team helps landlords, tenants, and neighbours affected by anti-social behaviour linked to licensed rental properties. Issues we help with include:

  • build-up of rubbish on the property
  • noise and disruptive behaviour
  • criminal activity, including drug supplying and use
  • violence, harassment or intimidation related to race, gender, disability, sexual orientation, religion, age, or other protected characteristics
  • cuckooing or home takeover of vulnerable tenants

We support landlords by:

  • conducting community surveys to support landlords’ interventions with problem tenants.
  • providing community impact statements for Section 8 (Housing Act 2004) Notices
  • issuing Community Protection Notices in serious cases.
  • working with Merseyside Police to gather evidence
  • providing referrals for vulnerable tenants who are being criminally exploited

To contact the team, email privatesector.housing@liverpool.gov.uk