Make a complaint about a taxi driver
You can report hackney cab and private hire vehicle and driver incidents online and we will investigate your complaint.
To help us investigate your complaint thoroughly, please provide as much detail as possible including:
- Date and time of the incident
- Vehicle details (hackney or private hire)
- Registration number
- Badge number
- Taxi plate details
- Any distinguishing marks on the vehicle
- Description of the driver
- Incident details
We will also ask if you are prepared to make a statement and attend court if required.
Read our privacy notice which tells you how we use your data.