Bank transfers made to us on Friday afternoon: Due to issues with our banking provider Barclays, we were unable to review transactions. If you cannot see a record of your payment or income in your account, please contact the relevant service area.

What you can do to find a home

Before you make a homeless application, we expect you to do all you can to find yourself somewhere to live. We'll be looking to see if you have explored all options open to you.

Search for private rented accommodation

Use websites such as Rightmove and Zoopla to search for rented accommodation.

 Find out more about renting from a private landlord or letting agent (shelter.org.uk).

See what benefits you may apply for

You may be able to apply for housing benefit to help pay your rent or discretionary housing payments.

See the Local Housing Allowance rates to work out how much housing benefit you might get.

Join the housing register 

 Sign up for social housing via Property Pool Plus.

Ask for support from friends and family 

If we do need to assess your housing needs we'll be looking to see if you have explored all options open to you.

Who has priority?

For us to offer you temporary accommodation while you search for a more permanent home, you must have a priority need.

Check if you may have a priority housing need (shelter.org.uk).

How we can help

If you are at risk of homelessness or legally homeless and have not already done so, please make a homeless application now.