Workplace charter
Our workplace charter sets out our commitment to you as your employer, and what we expect from you as an employee.
As your employer, Liverpool City Council will:
- Provide strong, supportive leadership and managers who live our values and champion our vision
- Do our best to provide you with the resources you need to do your job well
- Provide open, honest and timely communications, including regular Let’s Talk one-to-ones and team meetings
- Create a fair, kind, safe and equal workplace, free from discrimination
- Empower staff to feel proud to work for the council
- Put effective processes and systems in place to support quality, best value services for residents
- Offer a learning environment, with a quality annual appraisal, opportunities to grow skills and a fulfilling job
- Be flexible and support wellbeing and work/life balance
- Involve all staff in decisions that affect them
- Work as one team, valuing everyone’s contributions and celebrating all achievements
- Listen and act when concerns are raised.
As an LCC employee, you will:
- Be accountable for my actions and behaviour, live our values and champion our vision
- Do my job to the best of my ability, with the resources I have, taking pride in my work
- Take part, speak up, listen, be open and upfront
- Be fair, kind and supportive to colleagues and customers, valuing difference and treating everyone with respect
- Share ideas on how we can improve, so staff feel proud to work for the council
- Always use the council’s processes and systems to ensure quality, best value services for residents
- Embrace opportunities to learn and grow, always looking for ways to improve and be innovative
- Be flexible, and look after my own health and wellbeing
- Be open and willing to engage with change
- Work as one team, valuing everyone’s contributions and celebrating all achievements
- Challenge poor behaviour, raise concerns and speak out when something is not right.
Values and behaviours competency framework
We also have a values and behaviours competency framework. This is a set of core behaviours which define how we are all expected to approach our work, how we perform in certain situations and how we treat each other.
Each competency details the standards of behaviours and skills required by all staff and this, in turn, supports the delivery of our aims and our council plan, linking them together with our values.
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Values and behaviours competency framework (April 2022)
Download this document: Values and behaviours competency framework (April 2022) (PDF: 190 KB)