You can call us on 0151 459 2606 or submit a general enquiry. Our phone lines do get busy so you may prefer to contact us online.

If your enquiry is about any of the following, you must use the correct process:

• If your enquiry is about support needs or an assessment, please complete an adult social care assessment.
• If your enquiry is about payments and charges, please complete a care payment enquiry.
• If you are a professional, please visit the adult social care professional referrals section for the full range of processes that health and social care practitioners should follow when referring a patient or client.