Adult Social Care

Adult social care phone line

The Adult Social Care team may not not be able to respond to emails and online referrals due to Microsoft's global outage. If you need us in an emergency, please call us on 0151 459 2606.

Welfare and safety enquiries

Choose a topic

If you think the person is in immediate danger, call 999. 

Find out when you should report your concerns to us and how.

If you are a professional reporting a concern, please follow the safeguarding process for professionals.

If you're concerned that a vulnerable adult, such as a friend, elderly neighbour or someone you don't know well, is finding it difficult to cope, you should tell us.

Find out how to report a concern about an adult who might need support.

If the person is in immediate danger, call 999.

We help adults who have eligible needs under the Care Act.

See how to get help for a relative or friend if you know the person well and have discussed the possibility of getting support.