General enquiries
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If you struggle with day to day tasks due to a physical, mental or sensory impairment, support is available to help you live safely and independently.
See occupational therapy for adults for more information and how to get help.
If your needs are more complex, you can request an assessment to find out what the next steps should be.
You can contact us online using the adult services general enquiry form.
You can call us on 0151 459 2606. Our phone lines do get busy so you may prefer to contact us online.
- If your enquiry is about support needs or an assessment, please complete an adult social care assessment.
- If your enquiry is about payments and charges, please complete a care payment enquiry.
You can make a care payment enquiry to:
- enquire about charges and payments
- request a refund
- ask for a new payment card
- request a new standing order form
- ask us to close an account
- ask for help to complete a financial assessment form