How to deal with property issues
If your tenant reports an issue, you must resolve it promptly. Here are some common problems and advice on how to tackle them.
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Damp, mould or condensation
How to tackle damp, mould and condensation, and the issues caused by damp in properties.
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How to minimise fire risks
Advice on smoke alarms, other measures that help minimise fire hazards, and extra fire duties that relate to HMOs.
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How to help prevent falls
Explore all the ways you can make your property safe, tackle common hazards and help prevent falls.
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How to help prevent excess cold
Cold homes cause health issues in the elderly and children, and increase the likelihood of damp or mould growth.
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How to avoid electrical hazards
Faulty electrics can cause shocks, burns, scalds and fires. How to prevent electrical hazards and keep your tenants safe.
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Repairs, hygiene and waste
How to help your tenants follow good food hygiene and waste disposal habits, and maintain a property in good repair.