Report housing standards and conditions
Licensing and Regulations portal offline
The Licensing and Regulations portal for reporting issues and applying for landlord licences is currently unavailable. We are investigating this fault and hope to be back online as soon as possible. Apologies for any inconvenience.
Report a poor quality private landlord
You can report poor quality private landlords, problems with properties that are licensed by us or houses in multiple occupation that are unlicensed, by using our online form or freephone number.
Private tenants can report landlord issues such as:
- Intimidating behaviour towards tenants.
- Criminal activity.
- Antisocial behaviour.
- Properties that are unlicensed.
- Problems with properties that are licensed by us.
- Disrepair issues at a property.
To report an issue, sign in to your Licensing and Regulations portal account (LAR). Once signed in, use the 'Request' option to report your issue.
You can also call our freephone line on 0800 707 6245.
All calls and reports sent via the online form will be investigated by the Public Protection Enforcement Team.