Report a poor quality private landlord

You can report poor quality private landlords, problems with properties that are licensed by us or houses in multiple occupation that are unlicensed, by using our online form or freephone number.

Private tenants can report landlord issues such as:  

• Intimidating behaviour towards tenants.
• Criminal activity.
• Overcrowding.
• Antisocial behaviour.
• Properties that are unlicensed.
• Problems with properties that are licensed by us. 
• Disrepair issues at a property.

To report an issue, sign in to your Licensing and Regulations portal account (LAR). Once signed in, use the 'Request' option to report your issue.

Sign in to LAR 

Don't have an account? Register now.

Read our privacy notice which tells you how we use your data.

You can also call 0151 233 8648.

All calls and reports sent via the online form will be investigated by the Public Protection Enforcement Team.

Civil Penalty Notices for housing offences

Liverpool City Council works to ensure privately rented homes across the city are safe, well managed and meet the required legal standards.

Where landlords or property managers fail to meet their responsibilities, we can take enforcement action, including serving legal notices, issuing Civil Penalty Notices (CPNs) and prosecuting offences through the courts.

The table below provides details of Civil Penalty Notices and successful prosecutions taken by the council for breaches of housing and property licensing legislation.