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Parking, roads and travel

Processing permit applications

If you have submitted all the correct documentation with your application, your permit will be issued within 28 days. Please don't call to check on its progress. We reject applications if the required documents are missing. 

Please note: The BQ (Business Quarter) refers to a small area within the Inner Controlled Parking Zone (CPZ). Residents in this zone can apply for a permit which allows parking between 5pm and 9am, Monday to Friday, and all day on weekends and Bank Holidays. Outside of these hours, pay-and-display charges apply. This reflects the principle of city-centre living, where access to daily amenities and public transport reduces the need to use a private vehicle. Visitor permits are not issued for this zone.

Change the name or vehicle on a permit

You can change the name or vehicle details associated with a parking permit.

You will need your existing permit number and PIN to hand. Your PIN would have been sent to you with confirmation of your original application.

If you no longer have these details, please contact Parking Services to request another PIN or visit your local One Stop Shop - see how to book an appointment at a One Stop Shop.

There is a £35 charge for this service.

Request change of name or vehicle

Read our privacy notice which tells you how we use your data.

Please allow 15 working days for your request to be processed.