Join our Liverpool Voices residents' panel: Find out how to share your experiences, ideas and views.

Parking, roads and travel

Processing permit applications

If you have submitted all the correct documentation with your application, your permit will be issued within 28 days. Please don't call to check on its progress. We reject applications if the required documents are missing. 

Please note: The BQ (Business Quarter) refers to a small area within the Inner Controlled Parking Zone (CPZ). Residents in this zone can apply for a permit which allows parking between 5pm and 9am, Monday to Friday, and all day on weekends and Bank Holidays. Outside of these hours, pay-and-display charges apply. This reflects the principle of city-centre living, where access to daily amenities and public transport reduces the need to use a private vehicle. Visitor permits are not issued for this zone.

Request a replacement parking permit

If you have lost your permit or it has been damaged or stolen you can request a replacement. You can also request a replacement if you have changed your registration or replaced your vehicle.

A £35 administration fee will be charged to issue a replacement.

If the permit has been stolen we will issue a duplicate free of charge if you provide a valid crime reference number, details of the police officer or station, and the relevant contact number.

Resident and business permits are valid for a period of 12 months. You can amend the permit in the 12-month period - all amendments cost £35.

Apply for a replacement permit

Read our privacy notice which tells you how we use your data.

You will need to know your permit number and PIN. These would have been sent to you with confirmation of your original application.

If you no longer have this information, please contact Parking Services and request a new PIN and application number, which will allow you to apply online.

Please allow 15 working days for your request to be processed.