Delays in processing permit applications

We have a large backlog of parking permit applications. If you have already applied to renew your permit and it expired in March 2020 or after, please continue to use it until you get your replacement. New applications will be processed as soon as possible.

Request a replacement parking permit

If you have lost your permit or it has been damaged or stolen you can request a replacement.

A £25 administration fee will be charged to issue a replacement for lost permits.

If the permit has been stolen we will issue a duplicate free of charge if you provide a valid crime reference number, details of the police officer or station, and the relevant contact number.

Read our privacy notice which tells you how we use your data.

Apply for a replacement permit

You will need to know your permit number and PIN. These would have been sent to you with confirmation of your original application.

If you no longer have this information, please contact Parking Services and request a new PIN and application number, which will allow you to apply online.

Alternatively, visit your local One Stop Shop.

Please allow 15 working days for your request to be processed.