Customer notice: Processing permit applications

Please do not call us to check the progress of your application. Permits are taking longer than 15 working days to process and postal strikes may also delay their delivery to you -  we will process them as soon as possible as long as the required documentation has been provided. We apologise for any inconvenience this may cause.

Apply for or renew a resident or visitor's permit

Who are they for? 

Resident's parking permits are only issued to people who live in properties in residential areas where parking has become a problem and a parking zone has been introduced. In some of these zones we also offer the option to apply for visitor's permits.

We cannot give resident's or visitor's permits to people:

  • Who own or use a building in a resident's parking zone but do not live in it all or most of the time.
  • People who live in a car-free or permit-free development.

List of streets in permit zones 

Use our lookup to search for streets in permit zones

Business Quarter Resident permits

Business Quarter resident permits issued to city centre residents are only valid between 5pm-9am Monday to Friday, and all day at weekends and UK bank holidays. During the hours of 9am-5pm you will have to pay for parking.

Apply for a new permit

If you are on the Council Tax and/or Electoral Register you can apply online for a resident and/or visitor permit.

Please allow 15 working days for your application to be processed. 

If you live in a property which spans multiple numbers, e.g. 40-48, please just enter the first number in the 'House No' field, e.g. 40, on entering the application.

Read our privacy notice which tells you how we use your data.

Apply for a permit

Renew your permit

You can apply to renew your existing permit 28 days before it expires.

Read our privacy notice which tells you how we use your data.

Renew a permit

Uploading supporting documentation

When you apply, you need to upload documents that prove of your address such as a recent council tax or utility bill.

Alternatively, you can upload them later by logging back in within 14 days using the application number and PIN emailed to you. If your application number and PIN do not work, your original application may have expired. 

Log back in to add supporting documents

If we do not receive your supporting documents your application will be refused.

Need help applying for or renewing a permit?

Your nearest One Stop Shop can help you apply for a permit online if you call 0151 233 3011 to make an appointment.

Can a residents parking zone be set up in my area? 

While we understand residents may find is difficult to park in their street when non-residents use it to park on, we can only create new residents parking zones when external funding is secured, for example, as part of a large approved development in the area.

However, if access to your driveway is often blocked by parked cars, you may be able to apply for an ‘H’ mark to be painted on the street outside your property. Find out more about 'H' marking.