Benefits and support

Travel pass appeals

If your application for a travel pass has been refused you have the right to appeal.

Before making your appeal, please read the appeals guide.

How to appeal

You can submit an appeal online.

Appeal online

Read our privacy notice which tells you how we use your data.

What happens next?

Your application will be reviewed by the appeals panel, who will inform you of their decision in writing within 30 working days.

If you have not heard anything after 30 working days you can email for an update.

Please note that the appeals panel decision is final.