Travel pass renewal

If you have received an email from us about renewing your child's travel pass for the next school year, you can renew online.

School travel passes are issued for the whole of the academic year but can only be used during term time.

Before you renew

If you have changed address and/or school your application will be assessed in accordance with the most recent Home to School Transport Policy, which you can download below.

• Home to School Transport Policy 2025-26

  Download this document: Home to School Transport Policy 2025-26 (PDF: 274 KB)

  Home to school transport policy for compulsory school aged pupils up to age 16.

  First published: 1/06/2025

How to renew

Renew online below via the Citizen Portal - you will already have an account if you have applied for a Reception or Year 7 place.

If you don't have an account, you can register for one. Not sure how to register? See our step-by-step guide to register for a Citizen Portal account.

You will need:

• A digital passport style photograph of your child (head and shoulder shot). A photo is not required for bus only travel applications. Read the guidance on GOV.UK for passport photo requirements. 

You will be prompted to upload the files during the application process. 

You can upload images/scanned documents from your computer, tablet or mobile device. If you prefer to send them by post or email, you can do this after you have submitted your application.

Renew online - sign in or register for an account

Read our privacy notice which tells you how we use your data.

What happens next?

Once we have received your application and the required documentation, it may take up to 30 days to process. If you have not heard from us after 30 days, you can email schoolbustravel@liverpool.gov.uk for an update, quoting your child's name and date of birth.