Benefits and support

Customer notice: Online Citizen Portal

On Tuesday 28th January we will be carrying out essential maintenance to our Citizen Portal. This means you will not be able to access online services for school admissions, school travel support or the childcare eligibility checker.

Changes to school transport policies from September 2025

From September 2025 there will be changes to the Home to School Transport Policy and the SEND Post 16 Transport Policy Statement, to bring the council in line with neighbouring local authorities. Read more about the changes and view the updated policies.

School travel support

Children up to age 16, and certain post 16 pupils in education or training, may be entitled to subsidised transport, depending on the distance from home to school and if they meet certain eligibility criteria.

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