‘Knockback, Drink Less Enjoy More’ training sessions

This free training is for anyone in the industry who wants a better understanding of licensing laws and how to promote safer drinking. It gives staff an introduction to licence conditions that relate to the sale of alcohol and their responsibilities.

The sessions last 40-50 minutes and can be delivered at your place of work or chosen venue. On completion, trainees will receive a letter with full details of the training they received for their personal training record.

How to book

We are offer face-to-face training but you can also use our free online course. 

Launch the free online Knockback course

Please submit the test and course evaluation sheet. Your results and certificate will be sent to the licensed premises where you work.

For support or help with the course, please email trading.standards@liverpool.gov.uk. Further training resources are at the bottom of this page.

Training content

The training is supported by Liverpool City Council, City Safe and the Police Commissioner. The training is applicable to England and Wales.

The items covered are:

  • Mandatory conditions of a Premises Licence
  • Age verification policy
  • Responsibility of the DPS
  • Challenge 21/25
  • Acceptable forms of ID
  • Fake ID awareness
  • Refusals and due diligence
  • Consequences of underage sales
  • Drink Less Enjoy More
  • Crime scene management
  • Conflict resolution guidance
  • Current alcohol initiatives taking place in Liverpool

Training resources