Delays to all bin deliveries

We apologise if you are waiting for a new bin - supplier shortages have resulted in a backlog of requests.
Our team is working hard to clear the backlog by early 2022 in the date order requests are received.
If you have already made a request, rest assured that it is in our queue and we will get to it. Please do not make repeated requests.

Request a bin

What to do is any refuse bin has been damaged, stolen or has been lost, and who can request extra bins.

Request a replacement purple bin

If your purple refuse bin has been damaged, stolen or is lost, please call 0151 233 3001. We charge a £20 administration and delivery fee for replacement bins and you can pay over the phone with a debit or credit card. 

Request a replacement green bin

If your green refuse bin has been damaged, stolen or is lost you can buy a replacement one - only is you have already paid for the green binn collection service. We charge a £20 administration and delivery fee for replacement bins. Please use the online from below and select 'buy a new bin'.

Buy a replacement green bin

Request a replacement blue bin

We may need to charge for a new blue recycling in some circumstances, and we may come out to check the details given in your request. 

If your the bin has been damaged, explain the type of damage in the additional information field of the request form - for instance ‘the lid is broken’. Please keep it in your own yard, driveway or garden as we may be able to repair it on the spot.

Request a blue bin online

Extra bins

Extra bins will only be supplied in exceptional circumstances, for instance when six or more people live in a property or where a person's medical condition generates large volumes of waste. We may come out to check the details given in your request.

When can I expect delivery of a replacement bin?

We are currently experiencing a delay in the supply of all bins. Please be patient and do not submit multiple requests. We hope to post a revised delivery schedule here as soon as possible.

Waste and recycling policy