Changes to bin collections over the festive period

All green bin collections are suspended until 23rd Feb 2020.
All blue and purple bin collections between 25th Dec 2019 and 12th Jan 2020 are subject to change.
Use our postcode lookup to view your collection dates.

Recycle your real Christmas tree from 3rd January 2020 - find out more.

Missed bin collection

Do not report a missed bin if:

  • You didn't put your bin out before 6.30am on your scheduled collection day.
  • Your bin is too heavy or contains incorrect materials (please see the sticker on your bin). Remove any heavy items or incorrect materials from your bin for your next scheduled collection or we won't be able to empty it.

If your bin hasn't been collected by 2pm on your scheduled collection day you may report it as missed. This can be done up to 24 hours from 2pm on the day of the missed collection.

Anything reported after 24 hours will not be treated as a missed collection and we will then collect on the next scheduled date.

When is my collection date?

Read our privacy notice which tells you how we use your data.

Report a missed collection