Book a video appointment with an adviser

If you have a smartphone, you can book a video appointment with a trained adviser for specialised help with benefits and council tax issues. Find out more about video appointments.

Council Tax discounts, exemptions and disregards

We don’t count certain people when we look at the number of people living in a property for Council Tax purposes. If any of the following apply to you, you may be eligible for a Council Tax reduction or exemption.