Request an update on your green bin sticker

Find out what to do if you have not received your bin sticker within 15 working days of paying for the green bin collection service.

When to use this form

If you have already paid for your green bin collection service and not received your sticker in the post within 15 working days you can use the form on this page.

Before you start

Before you click on the link to the form below, you will need your payment reference number so we can trace your order. You will find it in the confirmation email we sent you when you paid for the service.

Request an update now

Request an update on the delivery of you green bin sticker now