Green bin collections

All green bin collections must now be paid for.  Find out how to pay for your green waste collection and buy green bins. 

Not received your sticker?

If you have not received your sticker 15 working days after paying for your green bin collection service, please email with your payment reference number before you log a missed bin collection

Delays to all bin deliveries

We apologise if you are waiting for a new bin - supplier shortages have resulted in a backlog of requests.
Our team is working hard to clear the backlog by early 2022 in the date order requests are received.
If you have already made a request, rest assured that it is in our queue and we will get to it. Please do not make repeated requests.

Request a bin

Request a replacement purple bin

If your purple refuse bin has been damaged, stolen or is lost, please call 0151 233 3001. We charge a £20 administration and delivery fee for replacement bins and you can pay over the phone with a debit or credit card. 

Request a replacement blue or green bin

We may need to charge for a new blue recycling or green garden waste bin in some circumstances, and we may come out to check the details given in your request. 

If your the bin has been damaged, explain the type of damage in the additional information field of the request form - for instance ‘the lid is broken’. Please keep it in your own yard, driveway or garden as we may be able to repair it on the spot.

Read our privacy notice which tells you how we use your data.

Request a blue or green bin online

Extra bins

Extra bins will only be supplied in exceptional circumstances, for instance when six or more people live in a property or where a person's medical condition generates large volumes of waste. We may come out to check the details given in your request.

When can I expect delivery of a replacement bin?

We are currently experiencing a delay in the supply of all bins. Please be patient and do not submit multiple requests. We hope to post a revised delivery schedule here as soon as possible.

Waste and recycling policy