Zebra crossing beacons
We are responsible for belisha beacon lights at Zebra crossings on the roads that we maintain.
If you spot lights that are faulty or not working, please tell us.
Belisha beacons should flash 24 hours.
- Zebra crossing with belisha beacons
What you can report?
- Zebra crossing beacon lights out
- Light not bright enough
- Damage to the post or door
- Exposed wires
- Light covers or fixtures hanging off
It would help if you could tell us where the lights are. For example, if they are at a junction, please provide the road names. If they are near a school, please tell us the name of the school.
Is it an emergency?
If the belisha beacon has a broken post or door, exposed wires, or the light cover is hanging off, these are a priority for us to fix. If you are not sure if the fault you are reporting is an emergency, see 'how to identify a lighting emergency' before contacting us.
To report an emergency call 0151 233 3001.
If there is no immediate risk, please report it online.
How to report it
You can report non-emergency issues online - please attach a photo if you can.
- If you have a 'My Account', sign in to track your report. If not, you can create one.
- You can submit your report without an account, but please leave your contact details if you want updates.
- If the issue is already reported, you can subscribe to get updates.
Report an issue with a zebra crossing beacon
Read our privacy notice which tells you how we use your data.
What happens next?
We will attend emergency reports within 2 hours and repair it if we can. Most emergency faults normally require follow up repairs, so if we cannot fix it immediately, we will make it safe until we can arrange a full repair.
We will inspect other faults within 15 working days.
If the fault is with the electricity supply, we will ask the electricity supplier to carry out the repair. In these cases, the timescales are out of our control, but their typical response time is up to 35 working days.
If you have a My Account, have left your contact details or have subscribed to updates on an issue, we will keep you informed of progress until the issue is resolved.