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Benefits

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You can apply online for Housing Benefit and Council Tax Support.

Before you apply, read the information on the following pages to check you are eligible:

If you are moving home or your circumstances have changed, please tell us as this could affect your benefit entitlement.

Tell us about a change in your circumstances.

If you are not sure if you are getting all the welfare benefits you may be entitled to, we can help.

Request a referral for benefits advice.

Use an independent benefits calculator to find out:

  • what benefits you could get
  • how to claim
  • how your benefits will be affected if you start work

The service is free to use and is anonymous. Visit GOV.UK to start your calculation

You can apply online for subsidised school transport if you meet certain criteria.

See our school travel support section for more information, including renewals and lost or stolen passes.

Check if your child is eligible and get an instant decision.

See our free school meals page for more information and to apply.

Please only contact us if:

  • you already receive free school meals for a child and want to add another child.
  • you get Housing Benefit or Council Tax Support as we can check your eligibility without you having to apply.

Contact the Benefits Service.

There are local support schemes and hardship funds which may be able to help if you are vulnerable, on a low income or struggling under financial pressure.

Find out what help is available and how to get it.

You can pay back an overpayment online or get in touch if you think you've been overpaid.

See the overpayments page for more information.

View your tenant's payments and Housing Benefit online by registering to use the Landlord Portal.

If you are a landlord or third party and want to report changes to a tenancy, tenancy termination, vacation or rent charge please use this form to report a change.

If you are affected by a decision about Housing Benefit, Council Tax Support or school travel support you have the right to appeal.

You can report benefit fraud online to the Department of Work and Pensions (DWP).

Report a benefit fraud.

If you have a smartphone, you can book a video appointment with a trained adviser for specialised help with benefits and council tax issues.

Find out more and book an appointment.

Before you contact us, you should be able to find what you need in our benefits section.

Accessing benefits services online speeds up the process as enquiries are logged straight into our system.

But if you can't find what you're looking for get in touch.

Contact the Benefits Service.