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You can pay a fine online or via our automated payment line.

You'll need your PCN reference number to pay your fine.

Contact us if you have lost your PCN.

You can dispute your parking or bus lane fines online. 

You can apply for or renew a range of permits online including Blue Badges and resident, visitor and business parking permits.

See the parking permits section and apply.

Blue Badges

If your Blue Badge has been lost, stolen or damaged read the information on how to request a replacement badge.

Other parking permits

If your resident, visitor or business parking permit has been lost, stolen or damaged read the information on how to request a replacement permit.

Depending on the type of permit, the processing times are:

  • Blue Badges: 12 weeks.
  • Resident and visitor permits: 15 working days.
  • Business permits: 28 working days.

Contact us if you have not received your permit and it falls outside the above timescales.

You can change the name or vehicle associated with a permit online.

Read the information on how to request a change to your permit.

Contact us to report a faulty ticket machine.

Use the phone and pay service or purchase a ticket from another machine to avoid being issued with a fine.

If you remain at the location without a ticket or did not use phone and pay, you may be fined.

You can apply online to drop the kerb and place a 'H' mark in front of your driveway.

Find out what you'll need and how to apply for a dropped kerb.

You can apply online for a H bar marking if you have a dropped kerb.

Apply for a H bar marking.

If you already have a H bar marking but it has faded significantly, you can request for it to be repainted.

Use our road markings form to submit a repainting request.

If you park in an on-street bay or council car park you can register for phone and pay so you won't need cash to pay and display.

See phone and pay for more information.

Tell us if parking restrictions such as yellow lines or residents' parking bays are being ignored by motorists.

Report problem parking.

Before you contact us, you should be able to find what you need in our parking section.

Accessing parking services online speeds up the process as enquiries are logged straight into our system.

But if you can't find what you're looking for get in touch.

Contact parking services.